“Non-Course Alerts” is a new feature to support HFC students

A section of the Non-Course Alert form available in the student and employee portal.

HFC is pleased to announce the addition of a new alert feature in the faculty/staff portal designed to support our students more effectively and holistically.

A new portal card titled Non-Course Alert has been added to my.hfcc.edu. This feature allows both faculty and staff to raise alerts to provide assistance for any non-classroom-related student issues, such as food insecurity or the loss of a family member.

Faculty and staff may use this alert for any HFC student.

Faculty wishing to submit academic-related alerts for students enrolled in their courses should still use the card labeled Course Alert (previously called Alert Submission). It has been renamed to Course Alert to distinguish between classroom concerns and issues affecting students outside of the classroom.

Alerts will be routed to the proper student support office on campus. Depending on the alert type, the student will either receive information via email or text regarding associated support resources with instructions on who to contact for additional help. Or the student will be contacted directly by a staff member associated with the alert type.

The Non-Course Alert card is available on your portal dashboard. Here are the instructions for accessing and submitting a Non-Course Alert.

We encourage all faculty and staff to make use of this new tool to ensure students who need non-academic support receive timely assistance.